Linklaters has been acknowledged as a legal IT market leader for some years. Investment in great platforms allows information to be shared globally, facilitating cross-jurisdictional legal services and collaboration.
As with any business, they are looking to drive cost efficiencies across systems and processes.
Linklaters is dependent on SAP to support its day to day business so it is of paramount importance that it can implement upgrades and new releases of SAP quickly, efficiently and reliably.
Linklaters has always taken testing seriously. However, the size and complexity of their SAP system left insufficient time for thorough end-to-end testing within SAP and the systems that interface with it, resulting in potential risk to the business.
The automation of SAP testing has brought huge improvements. There is less manual work and effort, resulting in a more cost effective process and an improved service to the Business.
"The Automation programme has been a real success for us at Linklaters, and we are now able to test changes and releases of SAP in a fraction of the time and cost that we used to do. The programme, which completed on time and within budget, is now an integral part of our SAP operations that has seen error rates, into production, reduce by 73%. We've met all of our objectives and as a result the programme has given us increased confidence, strengthened our relationship with the business and provided full return on our investment, plus a benefit of �125k in under a year".